Contractor Care Coordinator

Job Title: Contractor Care Coordinator (6 month FTC)

Location: Boscombe Down

Company: QinetiQ

Salary: In-line with experience + Bonus + Benefits

QinetiQ is currently offering an exciting opportunity to become a Contractor Care Coordinator. This is an amazing opportunity to come into the business from contract management, coordination, health and safety or administrative backgrounds to pursue a career within a leading global defence organisation.

What will I be doing?

• Ensure all contractors on site are booked in advance via the Contractor Processing Form, have necessary safety measures in place, are escorted as required, receive the full contractor safety briefing, are registered on site and are working in the appropriate areas.
• Liaise with hosts of contractors to ensure all requirements are understood and perform compliance checks against them
• Ensure all contractors are handed over to the host and escorted where appropriate.
• Deliver the Contractor Control safety briefing for all BCE contractors
• Demonstrate understanding of the principles of Contractor Control
• Uphold the site security requirements in relation to contractors as the first line of defence for security compliance.
• Identify issues within own remit and use standard practice to resolve
• Ensure a prompt and polite service for all contractors and visitors whist maintaining site access requirements and ensuring a positive customer experience.

What do I need?

• Ability to understand and uphold security access requirements across all stakeholders
• Excellent  interpersonal and communication skills
• Working understanding of contractor control activity
• Good working knowledge of Microsoft Word and Outlook
• Good organisational skills with the ability to multi-task
• An excellent team player
• Attention to detail
• Willingness to learn new skills and processes
• A commitment to continuous improvement both personal and process
• Commitment to delivering excellent customer service
• Able to deal with challenging stakeholders in a face to face environment.

Experience & Qualifications

Essential

• Experience in a customer facing role, contractor control or reception environment
• Experience in Contractor control activity
• Demonstrable business administration experience equivalent to NVQ Level 3 

Desirable

• Business admin or customer service qualification to NVQ Level 3
• Security clearance a distinct advantage

Please note that all applicants must be eligible for SC clearance as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Please note that many roles in QinetiQ are subject to national security vetting. Applicants that already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information that mean factors such as nationality, previous nationalities held and the country in which you were born may have an effect on the roles that you can be employed in.