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Date: 22-Jun-2022

Location: Bristol, England, GB

Company: QinetiQ



Receptionist (Part time, 19.5 hours per week - Monday/Tuesday/half day Wednesday) 




The role


Undertake a range of reception duties across the business always presenting a positive image of QinetiQ and ensuring that processes and procedures are followed.  


What will I be doing?

  • Maintaining a range of records, entering, collating and organising data using standard methods to assist with data analysis.
  • Providing reception service and assistance to, internal and external customers 
  •  Managing a large volume of telephone calls utilising voicemail for self and on behalf of others.  Accurate capture and relaying of messages.
  • Administration of complex visitor bookings, including groups 
  • Providing support to groups of visitors, i.e. booking onto site, using standard procedures and in line with health and safety and security requirements 
  • Liaising effectively with visitor hosts.
  • Sending and receiving mail or goods using standard security and safety procedures 
  • Production of accurate Microsoft Office documents, and appropriate storage of documents in accordance with procedures.
  • Archiving and/or filing selecting the appropriate storage method.  Retrieval of information as required.
  • Photocopying, printing, shredding etc. in accordance with health and safety instructions.
  • Identifying and communicating continuous improvement opportunities within own role and tasks, and assistance with the implementation of the improvement.

What do I need?

  • Excellent interpersonal and communication skills
  •  Good working knowledge of Microsoft Word and Outlook
  • Good organisational skills with the ability to multi-task
  • Willingness to learn new skills and processes
  • A commitment to continuous improvement both personal and process
  •  Commitment to delivering excellent customer service.


Experience & Qualifications

•    Experience in a customer facing role or reception environment


•    Business admin or customer service qualification to NVQ Level 3 



Please note that all applicants must be eligible for SC clearance as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Please note that many roles in QinetiQ are subject to national security vetting. Applicants that already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information that mean factors such as nationality, previous nationalities held and the country in which you were born may have an effect on the roles that you can be employed in.