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HR Case Advisor (Home working)

Date: 04-Aug-2022

Location: Farnborough, England, GB

Company: QinetiQ

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

*This role can primarily be worked from home*

*Fixed Term Contract for 1 year*


Role Purpose

The role of a HR Case Advisor is challenging, varied and fascinating in a niche area of HR. 

The role will support functional managers across our UK sites by providing advice and guidance on complex ER cases such as investigations, risks of dismissal, disciplinary warnings and grievance outcomes, ultimately developing functional manager capability and confidence.

We are looking for someone who is resourceful, has a friendly approach and a “can do” attitude.  You will want to make a real difference  by inspiring and empowering managers to make positive improvements in culture and behaviour of their teams.



Key Accountabilities

1. The delivery of timely ER advice and guidance to empower functional managers to proactively manage their ER cases, within an acceptable level of business risk

2. Coach, support and upskill functional managers in order to develop ER capability within the company.

3. Work collaboratively with Senior HR Advisors and in-house Legal team to resolve complex ER cases.

4. Identify trends in cases in order to design, deliver and implement upskilling sessions for functional managers.

5. Continually reviewing of our HR Instructions, Toolkits and Knowledge Guides and put forward amendments/suggestions to ensure we remain up to date with legislative changes and good practice.

6. Maintain accurate and up to date records of all actions and documentation relating to cases being managed through to conclusion.

7. Ensuring the HROPS casework team mailbox is regularly reviewed and enquiries responded to in a timely manner, usually within 24hrs.


Key Capabilities/Knowledge

• Ability to draw together and analayse different points of view

• Problem solving and conflict management coupled with the confidence to coherently and succinctly advise

• Good negotiating, persuading and influencing skills

• Ability to build positive relations with managers and Global Emloyee Voice Reps and, where appropriate, Trade Unions.

• Ability to assess employee relations risks and take appropriate steps, following our HR delegations process, to achieve resolution of cases within the legal framework

• Excellent coaching and advisory skills balanced with influencing and questioning techniques

• Verbal and written communication skills are essential coupled with a high level of attention to detail

• Ability to priortise and work well under pressure

• Proven ability to contribute and work collaboratively as part of a team


Experience & Qualifications

• Chartered CIPD status or equivalent.

• Significant experience of managing high volumes of complex ER cases at pace

• Demonstrable experience of upskilling functional managers to improve knowledge, competence and confidence and mentoring of junior team members

• Experience of working in complex organisations or with complex technologies.

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits. You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more.