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Programme Manager - Change

Date: 22-Sep-2022

Location: Malvern, England, GB

Company: QinetiQ

Role Purpose

The role will  drive and manage all change programmes to ensure project management and change management principles are applied when implementating QinetiQ led changes within UKI business.

Be responsible for the set-up, management and delivery of the specified change programmes e.g. providing clear plans, managing costs, owning risk and opportunity plans, and communicating focus areas to senior stakeholders.

Be responsible for implementing any governance requirements, processes, and policies specified by QinetiQ or UKI business.

Accountable to the UKI Change Board Sponsor (UK Intelligence Director PMO & Delivery) for the outcomes / outputs of the programme.


Key Accountabilities

Programme Management

  • Delivery of the programme outcomes, to agreed baseline (stakeholder management satisfaction, time, cost, quality).
  • Development and maintenance of positive engagement with programme customers, partners and suppliers.
  • Ensuring programme operates in line with the Operating Framework.
  • Maintenance of forecasts (both financial and resource demand signal)  which reflects the up-to-date expectations for the work.
  • Application of governance requirements (as applicable).
  • Resolving conflicts (including prioritisation calls) within the programme and collaborating across UKI and QinetiQ as required.
  • Leading the embedding of improvement in the QinetiQ project and programme management function, as agreed with UK Intelligence Director PMO & Delivery, Performance and Change Manager and the Performance Excellence team.
  • Reporting progress on all accountabilities to Performance and Change Manager.



  • Driving the implementation of all change in the UKI business, whether driven centrally or to meet business needs.
  • Managing a change plan per initiative, that demonstrates adherence to standard policies, procedures, processes and methodologies throughout the life cycle, including management of finances, business case, risk and stakeholder engagement,  and  ensures the outcomes / outputs align to the approved business case with the UKI Sponsor.
  • Ensure collaboration across all business areas within UKI, to facilitate business change and development.
  • Provide succinct updates to the UKI Business Change Board to enable the business to adapt and plan accordingly to support any culture and change programme.


Key Capabilities/Knowledge

  • Leadership; Able to influence and align others towards a  common purpose, and to empower & inspire people to achieve success.
  • Integrity; Being open, honest and doing the right thing. Keeping promises, admitting when I don’t have the answer and when I have made a mistake.
  • Communication; Effectively communicate as part of a two-way interaction, using a range of techniques, to ensure the received meaning matches the transmitted meaning.
  • Stakeholder Management; Identify, plan and implement actions to positively engage parties with an interest in, or influence over, the programme outcomes.
  • Teamwork; Create an environment where a group of people with diverse personalities, skills, experiences and perspectives are empowered to collaborate towards a common goal.
  • Negotiation & Conflict Management; Identify and address differences of objective, attitude or perception in order to produce an agreed outcome for all parties.
  • Change Management; Define, develop and implement change as required and ensure that UKI are operating in line with the QinetiQ operating model.
  • Benefits Management; Identify, plan, agree and realise tangible and intangible benefits from the activities conducted within the programme.


Experience & Qualifications

  • Demonstrable experience of delivering cultural and / or transformational change.
  • Proven leadership and capability development in project organisations to meet specific objectives.
  • Demonstrable experience of senior stakeholder engagement and leadership to ensure successful  change programmes.
  • Degree qualified or equivalent demonstrable experience.
  • Experience and track record in delivering complex programmes
  • APM/PRINCE 2 qualification or equivalent
  • Member of the QinetiQ Behavioural Change Community of Practice (CoP) or willingness to join.
  • Experience of applying change techniques and tools e.g. 8 steps of Change (Kotter), COM-B (Michie).
  • Epicflow super user (completed training already or willing to learn to become a knowledgeable user)

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Please note that many roles in QinetiQ are subject to national security vetting. Applicants that already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information that mean factors such as nationality, previous nationalities held and the country in which you were born may have an effect on the roles that you can be employed in.