Share this Job

Quality Manager

Date: 04-Aug-2022

Location: Pendine, Wales, GB

Company: QinetiQ

Key Accountabilities
•    Maintaining ISO 17025 accreditation and 9001 approval through the successful management of the Pendine QMS
•    Assuring compliance to regulatory and company standards through the development and implementation of an internal audit programme and evaluation of working practices at Pendine Range
•    Ownership of all Pendine QMS documentation, ensuring documents are reviewed at the required frequency, maintained to the required standard, with any updates or improvements made as necessary
•    Ownership and management of all Quality non-conformances identified during internal and external audits, customer complaints and receipt of non-conforming products.
•    Maintaining an overview of the Pendine Training programme and working with Team Leaders to ensure that all employees are appropriately trained for the activities they are conducting
•    Management of Customer Satisfaction Requests, feedback and any complaints.
•    Prepare information for Management Review and Governance meetings, acting as meeting secretariat
•    Actively seeking out, promote and encourage all opportunities for continuous improvement at Pendine, engaging with the company’s Technical Excellence team to share best practise and support audit where necessary

 Key Capabilities/Knowledge

•    A detailed understanding of Quality Assurance, external standards, and internal auditing
•    Significant engineering and technical knowledge with a good understanding of relevant quality standards and processes (e.g. ISO 9001 and BS EN ISO/IEC 1702)
•    Ability to effectively communicate with people at all levels, both internal and external to QinetiQ, including customers, suppliers and other stakeholders
•    Strong diplomacy and negotiation skills to influence internal and external stakeholders
•    Results-focussed and high levels of responsibility and accountability
•    Methodical and Logical approach
•    Conscientious
•    High level of IT competence
•    Must have driver’s licence and own car
•    Subject to security clearance at SC (Security Check)


Experience & Qualifications

•    Experience in a technical or engineering subject; a degree in Science or Engineering, or equivalent is desirable
•    Has held a position of technical responsibility with successful Line or Task management accountabilities
•    A tangible track record of achievement with demonstrable Audit and/or Technical Review experience
•    Ability to encourage collaboration between groups and individual team members


Please note that all applicants must be eligible for SC clearance as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (



Why Join QinetiQ?
As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation, courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  
Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ
As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.