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Team Lead M&E

Date: 16-Mar-2023

Location: Applecross, Scotland, GB

Company: QinetiQ

Role Purpose

Responsible for ensuring the Property Operations service delivery across the site.  Managing both the Hard and Soft Services delivery to ensure that the site is maintained, statutory compliant and operational for core business activities.  They will take a lead in overseeing all actions raised from maintenance and audits are completed in a timely manner and to a high standard.  They will be responsible for working across the management team to engage within the site Group Property team to help deliver a best in class service and engage with employees across all levels. This role will deputise for the Group leader Property. 


Key Accountabilities

1.    Identify and lead on any continuous improvement activities for the site and therefore challenge current delivery working model and services to deliver innovation
2.    To support the Group Lead Property in delivering the site(s) budget through prioritising work, reconciling conflicting demands, reviewing and revising timing of work to agreed deadlines
3.    Lead delivery across site through prioritising work, reconciling conflicting demands, reviewing and revising timing of work to agreed deadlines
4.    Lead on distinct elements as set out by the Group Lead Property eg. Internal and external audits (ISO 9001, 14001, 45001 and 50001), Risk Register and audit actions. 
5.    Support the Group Lead Property in defining the site strategy and ensure compliance against this.
6.    Ensure effective management with key stakeholders and internal departments such as HSE, tenants, QQ operational functions and MoD where applicable.
7.    To support the delivery of a proactive, trained and engaged team. Minimise reliance on subcontractor framework and support continuous change management within Group Property function. 
8.    Foreseeing and avoiding any potential impacts that FM activities may have on the delivery of QQ business, capability or site tenants, including planning/liaising and communicating with all stakeholders. 
9.    Reporting on operational delivery on a month by month basis and identifying areas for improvement. 
10.    Reviewing how we deliver each service in a bid to making recommendations and implementing change across the portfolio.    
11.    Ensure that all health, safety and quality procedures including contractor control and management reporting is delivered on site
12.    Able to translate industry best practice into real world process and procedures and obtaining the buy in of the operations team to implement change


Key Capabilities/Knowledge

•    Strong IT knowledge skills; proficient in MS office
•    Good organisation and communication skills
•    Good verbal, written and active listening skills
•    Ability to remain professional and prioritise, under pressure
•    Good sense of humour and the ability to work well within a team
•    Methodical, Driven and Can-Do Approach
•    Working knowledge of the CDM Regulations
•    Good knowledge of building use and bench marking 
•    Self-motivated / able to work independently
•    High drive and aspiration
•    Inquisitive and engaged 
•    An effective team player
•    Achieves and expects high standards from self and others


Experience & Qualifications

•    Knowledge gained through relevant training, with a minimum of 5 years’ experience of delivering in a FM or Property  Management
•    Lean Six Sigma or knowledge of Lean Principles
•    A sound understanding of H&S policies and procedures is essential. IOSH, NEBOSH, or equivalent beneficial but not essential. 
•    Good communication and stakeholder management skills with the ability to develop productive working relationships with a wide range of people across all levels. 
•    Track record in managing teams and dealing with conflict / poor performance
•    Demonstrable history of defining and driving a positive work, safety and customer culture across the teams
•    The ability to manage a diverse and complex workload
•    Ability to multitask and work under pressure. 
•    Ability to empower and engage team to deliver the services in a cost effective manner


Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Please note that many roles in QinetiQ are subject to national security vetting. Applicants that already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information that mean factors such as nationality, previous nationalities held and the country in which you were born may have an effect on the roles that you can be employed in.