Title:  Associate IT Workplace Engineer

Package:   Associate IT Workplace Engineer

Role ID:     SF17884 

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Associate IT Workplace Engineer at our Boscombe Down site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As an Associate IT Workplace Engineer, you will provide support to the IT Services function delivering planned or requested activities, in order to effectively deliver high quality services to our customers.

Day-to-day, you’ll be delivering planned or requested activities, which will depend on the requirements of the individual task in order to effectively deliver high quality services to our customers.

Your responsibilities will include:

• Supporting the UK Head of IT Services and the UK Shared Services function in the delivery of IT Services to QinetiQ

• Undertaking maintenance on managed systems where directed

• Providing operational, service support during incident and problem management activities

• Assisting in the building, installation and configuration of managed ICT services in line with the company's product set and customer requirements

• Remotely assisting network management teams with “remote hands” for fault diagnosis/fix of the corporate data & voice networks and cabling infrastructure

Essential experience of the Associate IT Workplace Engineer:

• Strong experience with IT delivery / support methodologies

• Strong knowledge of relevant IT Technologies, such as M365, ITIL or Azure

• Highly customer focused and concerned with meeting and exceeding customer expectations

• Excellent interpersonal, written and oral communication skills

Essential qualifications for the Associate IT Workplace Engineer:

• Full driving licence essential

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. 

This role is 37 hours per week based at our Boscombe Down site.

MOD Boscombe Down is a unique operational site featuring the longest military runway in the UK. Primarily focusing on providing testing, evaluation and support services for aviation and aerospace systems. Renowned for its extensive flight testing capabilities the site plays a vital role in the UK’s aviation defence contributing to the development, testing and airworthiness of military aircraft enhancing operational readiness and effectiveness.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.  www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

• Matched contribution pension scheme, with life assurance

• Generous holiday allowance, with the option to purchase additional days

• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance

• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more

• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme

• Volunteering Opportunities - helping charities and local community

Our Recruitment Process:

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported.  If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)