Level 3 Infrastructure Technician Apprentice - Early Careers

It’s an exciting time to join one of our Early Careers programmes at QinetiQ. We are always looking for great people to join our team, whether you are taking your first steps in starting a career or you are looking to make a career change, we have a wide range of exciting opportunities for you.

Role Purpose:

To learn and provide support for QinetiQ’s Corporate virtual hosting platform.

Working as part of a team, carry out maintenance activities to ensure systems are continually patched, updated and running efficiently. Providing support to customer requests and incidents.

This role is primarily based at our Farnborough site, but working remotely and in other QinetiQ locations will be required as resource requirements dictate.

Key Accountabilties:

• Learn and support the hosting platforms used at the corporate level in QinetiQ UK.
• Fault diagnosis/fix of corporate hosting platforms.
• Ensuring scheduled system tasks and automation is operating as required
• Managing systems to ensure they remain on the latest product vendor versions
• Working collaboratively with team members of other technologies to fully diagnose complex problems.
• Effective working relationships with wider IT teams and internal customers
• Ensuring compliance with QinetiQ policies, procedures and work instructions
• Take ownership and accountability of customer requests.
• Understanding the security and operational impacts of work being completed and following the correct processes to minimise risk
• Log, update and manage all calls via the IT call logging system.
• Health and Safety of team and self.
• To undertake other duties as directed by the Team Lead.
• To undertake a Level 3 Aprprenticeship as part of your role.

Key Capabilities/Knowledge:

• Working with other people to ensure best outcome of tasks
• Have concern for excellence and service improvement.
• Commitment to set, achieve and maintain a high quality service.
• To be relied upon to take a task through from conception to completion.
• Excellent time management skills.
• Customer focus and vision
• Drive and determination
• Good problem and analytical skills
• Flexible approach to working
• Continually striving to make improvements to our companies ways of working

Experience and Qualifications:

• You must have attained or be predicted, GCSE A*-C, 5-9 in Math, English Language, IT and 2 other subjects
• Desirable to obtain a full driving licence.

Additonal Requirements:

• Please be aware that many roles within QinetiQ will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
• You must be prepared to go through the Government Vetting process. For further details please refer to, https://www.gov.uk/government/organisations/united-kingdom-security-vetting

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Why join QinetiQ?

As a global company of over 6,000 dedicated people providing technological and scientific expertise, we are excited to recruit the most talented and enthusiastic people to become key parts of our business. Our Early Careers programmes give you the opportunity to be at the heart of impactful projects. 

Diversity and inclusion

In our unique working environment, teams from different backgrounds collaborate widely on some of the world’s most complex defence and security challenges. Whatever part you play, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies. It’s a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Together, we’ll explore new ways of protecting the world around us. 

Your wellbeing

Looking after the health and wellbeing of our employees are our top priority. We offer a host of services designed to support your wellbeing. They range from our Thrive app and Employee Assistance Programme to Mental Health First Aiders. The wellbeing of our employees is critical to our collective and individual success. 

Rewards and benefits

We offer global career progression and the opportunity to work on a broad range of interesting projects along with a wide range of rewards and recognition. Our highly competitive salaries come with a raft of benefits, from a performance-based Employee Incentive Scheme to Thank Q, our global recognition scheme. There’s also a Share Incentive Plan, Life Assurance and Benefits+, our flexible benefits package. It’s all designed to make life easier for you.

About QinetiQ

Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. 

With a focus on protecting the world around us, we have a target to reduce our greenhouse gas emissions by 2025 and we are developing a global plan for net zero by March 2022. Being a responsible and sustainable business is at the heart of our identity.  
 

Come and find out how you can play your part.