Title:  Inzpire - Technical Author

The Role

Inzpire's award-winning Mission Systems Team deliver some of the world’s most advanced aviation IT systems from our office in Lincoln.  As a result of our continued success and business expansion, we are delighted to offer a User Guide and Systems Manual Author opportunity to support the development and delivery of our bespoke IT products.

As a User Guide and Systems Manual Author, you will be responsible for documenting the capabilities of our products and providing written guidance for their use, for both external and internal customers. You will also be responsible for ensuring the knowledge captured is communicated within the Mission Systems team.

The main duties of the role will include:

• Update and maintenance of the User Guide / Technical Specification as our product evolves.
• Providing constructive HMI feedback.
• Contributing to the design of the software and overall system.
• Review of work produced by others.

These duties will be primarily undertaken in the setting of an agile software development process.

Further development of the role is possible.

This role is based in the Company Offices in Lincoln; remote working is available where tasking allows - applicants should assume that they may be required to work in the office full-time some weeks, and more frequently during the probation period.

The Person

We are looking for a proactive, articulate, flexible and confident individual with excellent attention to detail and the discipline to produce consistently high-quality output, whilst committing to the principles of developing high quality systems to specific standards.

As a member of a small highly skilled team, the responsibilities of the role will necessarily be broad and varied and you should be prepared to assume a comprehensive range of tasks, be capable of working with minimum supervision, be confident enough to contribute your own suggestions and ideas and have a ‘can do’ attitude as you will be required to take a flexible, constructive and timely approach to meeting the diverse needs of the Company’s business.

You will also have an inquisitive/analytical mind, be able to research issues independently and suggest pragmatic, business-focused solutions.  We are also looking for candidates to demonstrate a desire to develop professionally within our growing business.

We require a proactive individual with relevant and recent knowledge and experience of providing solutions aligned to the role requirements defined above.

Qualifications, Skills and Experience

Evidence of the following would be considered essential:

• Experience in the research and analysis of technical information to produce high-quality documentation.
• Ability to understand and apply the ‘5Cs’ in technical writing.
• Experience of writing structured content (ideally using an XML / SGML format).
• Competent user of modern office applications (Microsoft Word, Excel, etc.).
• Competent user of image editing software.

Evidence (including qualifications or certifications) of any of the following would be considered desirable:

• Proficiency in writing using MadCap Flare (highly desirable), DITA, or other similar software.
• Experience in the use of configuration control tools such as SVN or Git.
• A strong understanding of the aviation environments in which our products are used.
• Excellent written and verbal communication skills.
• Familiarity with Systems and Software Engineering Lifecycles, interface and integration.
• An understanding of Requirements, Architecture and Verification concepts for Software and Systems.
• An understanding of basic IT Networking concepts.
• System, hardware or software test experience, ideally within a regulated domain (e.g., aerospace).
• An understanding of current safety standards and concepts, for the development of systems for safety related systems (e.g., RTCA/DO-178C, DO-200A, DO-254).
• An understanding of current security standards and concepts (e.g., HMG IA, ISO 27001, ‘Secure-by-Design’).

Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years.

The Company

We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world’s most advanced defence related training, products, and services.

We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the ‘100 Best Large Companies to Work For’ in the UK and Midlands by Best Companies several times as well as achieving ‘Best Companies 3 Star Accreditation’ and a rating of ‘world-class’ for our employee engagement on a number of occasions.  We are also proud to have been honoured with two Queen’s Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system.

As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature ‘can do’ work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers.

Equal Opportunities

Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic.

We genuinely recognise the benefits of a diverse and inclusive working environment.  We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.