Job Title:  Administrator, Fixed Term Appointment

Package:  Competitive Salary + Benefits

Role ID:     SF19219

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Administrator (6-month FTC) at our Pendine site, where you will have the opportunity to work with in partnership with some of the most brilliant minds.

The Role

As a member of the UK Estates Delivery team, the Property Operations Maintenance Administrator will provide support delivering planned or requested activities which will depend on the requirements of the individual task to effectively deliver high quality property operations services to our customers and colleagues alike. This is a 6-month Fixed Term Contract based full time at the QinetiQ site in Pendine, Wales.

Day-to-day, you’ll carry out administrative responsibilities and provide support as and where needed within the back-office team.

Your responsibilities will include:

• To provide helpdesk support, processing work requests received through the Maintenance Management System (MMS); we currently use SAP
• Building valid work orders from MMS notifications (assigning it to an appropriate person)
• To administer maintenance work orders and respond to customers and update MMS with progress on outstanding work orders
• Filing and archiving of all works orders and associated paperwork / process documentation ensuring all work orders are closed correctly within company policy guidelines
• Producing appropriate Reports as requested.
• To generate Training requirement/overview reports and to update/upload employee training data/evidence.

Essential experience of the Administrator: 

• To support the delivery of a high-quality business service with a moderate degree of supervision and guidance working within defined procedures.
• Good working knowledge of Microsoft Office applications specifically Word and Outlook
• Support the resolution of standard queries, escalating more complex issues to a senior member of the team.
• Deliver a high standard of customer service, communicating with tact and diplomacy at all times, taking accurate messages and passing them on to the appropriate person in a timely manner.
• To support the continuous improvement of Business Services by identifying and communicating improvement opportunities within their own role and assisting other team members with continuous improvement projects and activities.
• Good organisational skills with the ability to multi-task

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. 

This role is 37 per week based at Pendine.

Pendine

The QinetiQ Pendine facility, located on the coast of South Wales, is renowned for its extensive capabilities in testing and evaluating defence systems, particularly in the fields of weapons and vehicle performance. Pendine plays a critical role in the UK’s defence landscape providing essential services that contribute to the development and assurance of military hardware.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community

Our Recruitment Process:

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported.  If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

For further information on National Security Vetting, please see the link below.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)