BD Operations Manager

Role Purpose

Is responsible for providing Operations support to UKD Sector Business Development function.  Primarily supporting the BDD / Heads of Sales and their teams to deliver order intake to meet ISBP targets and growth objectives.   The UKD BD Operations function is a team of three comprised of a Senior BD Ops Manager and two BD Operations Managers.

Key Accountabilities

• Data integrity and assurance – using all available tools and through regular involvement at BD/IDT/BU level reviews drive a culture of quality data – with particular emphasis on C4C - driving up trust levels in our sales information leading to better operational performance and strategic decision making.  
• Ownership of the monthly business reporting cycle within UKD BD, monitoring and reporting on order intake through C4C, Power BI and other associated tools (eg Waterfall).  Timely provision of business intelligence reporting to BD in support of IDT/BU/Sector level Reviews.  Working across BD to ensure that discipline is maintained to support accurate and up to date reporting information, highlighting key financial and business performance to senior management and preparing inputs for business reviews.
• Sector Business Winning Reviews – maintain the process for LT level DP0-2 Reviews – liaising with all stakeholders to ensure correct attendance and content to achieve successful review outcome.
• Pre Sales and Business Winning budget monitoring and control – oversight of approvals and tracing of spend against those approvals highlighting any issues via monthly reporting.   Support to Operational Business Planning (OBP) and Integrated Strategic Business Planning (ISBP) processes.
• C4C oversight – providing Super-User support, monitoring opportunity data and continuous improvement activities.  Driving the governance process to deliver compliance with required standards for maintaining CRM data. 
• BD and BW process governance and change management – through close contact with sales professionals will be responsible for driving the governance process, proactively identifying and delivering improvements to sales processes and tools, bridging skills gaps and facilitating a culture of continuous improvement. 
• Support ad-hoc data collection and manipulation as required to support UKD BD team.

Key Capabilities/knowledge

• Strong communication skills and ability to support and influence sales professionals to reach all organisational objectives in a timely manner.
• Capable of independently developing and implementing impactful plans and reports which can deliver in a fast changing business environment.
• Teamwork; being able to create an environment where a group of people with diverse personalities, skills, experiences and perspectives are empowered to collaborate towards a common goal.
• Stakeholder Management; being able to identify, plan and implement actions to positively engage parties with an interest in, or influence over, the business outcomes.
• Attention to detail and excellent analytical skills.
• Proactive with a flexible and enthusiastic attitude.  

Experience and Qualifications

• Degree qualified or suitable experience.
• Proficient with corporate tools (C4C, Power BI, Microsoft Office etc).
• Knowledge of planning and forecasting.
• Previous experience of working in multi-discipline teams and influencing people.

Please note that all applicants must be eligible for SC clearance as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Please note that many roles in QinetiQ are subject to national security vetting. Applicants that already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information that mean factors such as nationality, previous nationalities held and the country in which you were born may have an effect on the roles that you can be employed in.