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Early Careers Support Advisor

Date: 29-Mar-2021

Location: Farnborough, England, GB

Company: QinetiQ

The Early Careers Support Advisers are a team with knowledge and experience of the full early careers lifecycle who work collaboratively with other members of the Early Careers team to identify, prioritise and agree what support is needed and then deliver. The primary focus of the team is to act as the main point of contact for all Early Careers queries from the Early Careers community and their managers working across a portfolio of graduates, apprentices, year in industry and work experience placements to ensure a coherent support experience. The Early Careers Support Advisers act as the main interface with the community and managers to listen to feedback and identify themes that need focus.

 

The team is responsible for delivering a variety of tasks throughout the early careers lifecycle from recruitment activities, through to development and support on placements and transition into final roles. The team’s work will be flexible in nature and will support activities as demand naturally peaks at various points of the lifecycle across the year. Tasks will be varied and may include support for recruitment, assessment centre activity, induction and on boarding support including organising IT equipment, travel arrangements for new starters, supporting development activities, leading or supporting work experience activities and STEM outreach projects, helping with accommodation and workplace issues, answering general queries, career coaching and specific learner support needs, transition between placements and to final roles.

 

The role will have a strong focus on creating an engaging and supportive learning experience for our early careers community and providing pragmatic and responsive support and the nature of this role means the individual needs to adopt a flexible approach and be confident supporting a variety of activities and prioritising the team’s work which may change on a frequent basis as needs arise.

 

Functional Knowledge
Knowledge of end to end Early Careers lifecycle for all of the early careers community (apprentices, graduates, summer placements and year in industry) would be an advantage and confidence to lead, guide and coach to enable them to participate in a range of activities. Experience of working within an early careers environment and/or knowledge of recruitment, on boarding, safeguarding, wellbeing, performance management, coaching, apprenticeships, careers advice and people management in an Early Careers context.

 

Personal Impact

Adopts an adult communication style and can communicate clearly, credibly and positively when engaging with different stakeholders. Ability to build relationships across the team and with wider business area stakeholders to ensure the right outcome for the business and the Early Careers community. Enthuses others through own energy and positivity; talks with energy and passion.  Well organised and able to flex between tasks as required. Has emotional intelligence recognising and identifying what is needed in each specific context. Adopts an adult communication style and is able to focus on what is needed from a business perspective whilst always balancing this with the human aspects of a situation. Is approachable so that the community and their managers feel able to share concerns, discuss and agree next steps.

 

Resilience

Maintains a positive and ‘can-do’ approach in all situations and is able to adapt fast to new approaches as needed. Retains focus on key tasks at hand and does not get distracted. Thrives in changing and demanding environments, finding ways to overcome difficulties. Has a calm demeanour and retains composure in emotive situations and when working through change.

 

Skills

  • Knowledge and experience of leading or participating in project teams
  • Ability to build strong relationships across multiple sites
  • Confident communicator with people at all levels.
  • Excellent organisational skills with the ability to manage work load effectively maintaining a focus on priorities
  • Knowledge and experience of people management processes and how to apply to resolve issues arising
  • Knowledge of recruitment, facilitation skills, coaching, mentoring and careers advice

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