Level 3 IT Operations Engineer (Networks) Apprentice - Early Careers

It’s an exciting time to join one of our Early Careers programmes at QinetiQ. We are always looking for great people to join our team, whether you are taking your first steps in starting a career or you are looking to make a career change, we have a wide range of exciting opportunities for you.

Role Purpose:

The role of the IT Network Engineer within IT Operations support Services is primarily responsible for the Operational support and maintenance to WAN, LAN and Voice services across all QinetiQ sites and cloud based services to ensure the continual improvement of operational effectiveness and efficiency. Support is in collaboration with the Tier 1 and Tier 3 support teams. Occasionally engineers will be required to assist operational teams in problem management across the same technical space.

Key Accountabilities to Aspire to:

• Support the Tier 2 support Team Lead for Network Operations in the delivery of IT Network services to QinetiQ across WAN, LAN and Voice services across all QinetiQ sites and cloud based services. 
• Collaborate across Operational support teams to develop solutions and services aligned to QinetiQ’s strategies and requirements.
• Ensure that IT network documentation is maintained and configuration records for all Network Systems is up to date at point of deployment
• Working alongside Tier 1 and Tier 2 teams and Solutions Architects on the development and delivery of IT solutions to the highest professional standards aligned to both IT and business requirements.
• Identify and develop methods and procedures to improve security and data privacy within the remit of the deliverable portfolio of solutions
• Apply an approach of “automate first” when developing and implementing IT solutions
• If required act as an escalation point on incidents and problems.

Key Capabilities/Knowledge:

• Be able to work under pressure.
• Have concern for excellence and service improvement.
• Commitment to set, achieve and maintain a high quality service.
• To be relied upon to take a task through from conception to completion.
• Excellent time management skills.
• Customer focus and vision
• Drive and determination
• Good problem and analytical skills
• Flexible approach to working

Experience and Qualifications:

• Must have attained or be predicted, 5 GCSE's A*-C, 5-9 must include English Language, Maths, Technology & ICT and 2 other subjects
• The Ability to obtain a Full driving licence in the future

Additional Requirements:

• Please be aware that many roles within QinetiQ will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
• You must be prepared to go through the Government Vetting process. For further details please refer to, United Kingdom Security Vetting - GOV.UK (www.gov.uk)

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Why join QinetiQ?

As a global company of over 6,000 dedicated people providing technological and scientific expertise, we are excited to recruit the most talented and enthusiastic people to become key parts of our business. Our Early Careers programmes give you the opportunity to be at the heart of impactful projects. 

Diversity and inclusion

In our unique working environment, teams from different backgrounds collaborate widely on some of the world’s most complex defence and security challenges. Whatever part you play, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies. It’s a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Together, we’ll explore new ways of protecting the world around us. 

Your wellbeing

Looking after the health and wellbeing of our employees are our top priority. We offer a host of services designed to support your wellbeing. They range from our Thrive app and Employee Assistance Programme to Mental Health First Aiders. The wellbeing of our employees is critical to our collective and individual success. 

Rewards and benefits

We offer global career progression and the opportunity to work on a broad range of interesting projects along with a wide range of rewards and recognition. Our highly competitive salaries come with a raft of benefits, from a performance-based Employee Incentive Scheme to Thank Q, our global recognition scheme. There’s also a Share Incentive Plan, Life Assurance and Benefits+, our flexible benefits package. It’s all designed to make life easier for you.

About QinetiQ

Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. 

With a focus on protecting the world around us, we have a target to reduce our greenhouse gas emissions by 2025 and we are developing a global plan for net zero by March 2022. Being a responsible and sustainable business is at the heart of our identity.  
 

Come and find out how you can play your part.